State Farm® Insurance Agent Kelly Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracey Doyle
May 15, 2025
5
out of
5
rating by Tracey Doyle
"It was so easy to switch ! I have the same coverage for half the price I was paying with another company !"
Sarah Dowling
May 13, 2025
5
out of
5
rating by Sarah Dowling
"Recently transferred my policies to Kelly’s office from out of state. Taylor was very detailed and knowledgeable when helping me transfer my three policies!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm happy to know that Taylor was able to assist you with such detail and expertise during your policy transfer. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Kristal Ormiston
April 30, 2025
5
out of
5
rating by Kristal Ormiston
"Just switched back to State Farm. Sydney Burtis did a great job answering all my questions and making the process really easy."
We responded:
"Thank you, Kristal, for sharing your experience! I'm glad to hear that Sydney was able to assist you effectively and make the transition back to State Farm smooth. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jeff Macy
April 30, 2025
5
out of
5
rating by Jeff Macy
"I shop around to find the best rate whenever my insurance comes up for renewal. Taylor researched different coverage amounts and found a better price than my current insurance."
We responded:
"Thank you, Jeff, for sharing your experience! I'm happy to hear that Taylor was able to assist you in finding a better rate for your insurance needs. Our team is always here to help with any other questions or needs you may have. Feel free to reach out anytime!"
Ted Caloger
April 27, 2025
5
out of
5
rating by Ted Caloger
"Taylor was great in assisting with finding the right coverage for our new auto and home insurance. Answered all my questions in a professional manner. Looking forward to working with her in the future!"
We responded:
"Thank you, Ted, for sharing your experience! I'm happy to hear that Taylor was able to assist you in finding the right coverage for your insurance. It's wonderful to know that she answered all your questions professionally. We're here to help with any future needs or questions you may have. Looking forward to continuing our work together!"
J Leis
February 25, 2025
5
out of
5
rating by J Leis
"We engaged your office regarding our homeowners insurance policy. Taylor promptly responded with a proposal and addressed all details related to the cost and coverage. She is knowledgeable, professional, and detail focused. We look forward to working with Taylor and the office team as needed and we will certainly share our experience with others seeking a trusted relationship for their insurance."
We responded:
"Thank you, J Leis, for sharing your experience! I'm happy that Taylor was able to provide you with a detailed proposal and address all your questions about cost and coverage. Her professionalism and attention to detail are truly valued here. We're excited to continue assisting you with your insurance needs, and we appreciate your willingness to recommend us to others. If you have any further questions or need assistance, please feel free to reach out!"
L Smith-Mckim
February 5, 2025
5
out of
5
rating by L Smith-Mckim
"I spoke with Sydney and she help me with my insurance and setting up auto pay. My experience was very pleasant and I appreciated her efforts by remembering to contact me later in the month. I only thing I would of like to know that my insurance ID card is temporary till the original is sent to me. Other than that her quote was reasonable and hopefully this will be a good fit for me for the future."
We responded:
"Thank you for sharing your experience! I'm glad Sydney was able to assist you with your insurance and autopay setup. It's wonderful to know that her follow-up made a difference. I appreciate your feedback regarding the insurance ID card and will ensure we communicate that more clearly. If you need further assistance, please feel free to reach out. We're here to help!"
Jose Garcia
January 8, 2025
5
out of
5
rating by Jose Garcia
"I was not given the run around on prices"
We responded:
"Thank you, Jose, for your feedback! I'm glad to know you found our pricing straightforward. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Susan Hubbs
November 12, 2024
5
out of
5
rating by Susan Hubbs
"We went with StateFarm for our auto insurance and umbrella policy after reviewing several companies. Sydney B. was the agent that helped us. She followed through efficiently in every possible way, and was always knowledgeable, professional, and organized."
We responded:
"Susan, thank you for your wonderful review! I'm happy to hear that Sydney provided you with efficient, knowledgeable, and professional service for your auto insurance and umbrella policy. We appreciate your trust in us and are grateful to have Sydney on our team. If you have any further questions or need assistance in the future, our office is here to help! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Brian W
October 2, 2024
5
out of
5
rating by Brian W
"I have been with State Farm since 2000. Over the decades I have had some good, some not so good service. I recently had an issue that I created myself, and the gals here really went above and beyond to help. Today I called back in, and Sydney helped me. She was absolutely fantastic, and even had answers for me quicker than I expected. Everything is beyond great. Thanks all !"
We responded:
"Brian, thank you for your loyalty since 2000 and for sharing your experience! I'm happy to hear that Sydney and the team were able to assist you promptly and effectively. We always strive to go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Yu Ja
August 22, 2024
5
out of
5
rating by Yu Ja
"Very helpful, always answer my questions in a timely manner. Very respectful. I would recommend Kelly Ross’s office hands down, and all her employees are amazing as well. Best State Farm agent in Arizona."
We responded:
"Yu Ja, thank you for your wonderful review. I'm glad you found our team helpful and respectful. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, we're here to help. - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Charles Cosgrove
August 14, 2024
5
out of
5
rating by Charles Cosgrove
"Kelly and Tammy with State Farm were sooooo AMAZING! They were very helpful, extremely communicative and help assist me and my wife lower our insurance rates! Their team is TOP NOTCH and I would recommend them to anyone!"
We responded:
"Hey Charles, Thanks a ton for the awesome review! I'm so glad our office could help you and your wife lower your insurance rates. Our team works hard to be helpful and communicative, and it's great to see that recognized. If you ever need anything else, we're here for you! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Chase Lauen
August 13, 2024
5
out of
5
rating by Chase Lauen
"Tammy was such a great help!"
We responded:
"Hey Chase, Thanks for the awesome review! I'm really glad Tammy could help you out! If you need anything else, we're here for you. - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Mitch C
July 24, 2024
5
out of
5
rating by Mitch C
"Everyone at Kelly Ross office is so friendly and they answer all my questions! They are also very prompt at getting back to me when I do have any concerns!"
We responded:
"Hey Mitch! Thanks a bunch for the awesome review! We're so glad you're happy with our service and that our team is able to answer all your questions promptly! If you ever need anything else, don't hesitate to reach out! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Ally D
July 24, 2024
5
out of
5
rating by Ally D
"I was able to get renter’s insurance quickly with the help of Tammy! She was very responsive and was able to answer all of my questions. Very quick and easy process thanks to Tammy! 😊"
We responded:
"Hey Ally! Thanks a bunch for the awesome review! 😊 I'm so glad Tammy could help you get your renter’s insurance quickly and answer all your questions. We’re happy the process was quick and easy for you! If you need anything else, feel free to reach out anytime! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Norma Wright
July 23, 2024
5
out of
5
rating by Norma Wright
"Easy to work with, reasonable rates."
We responded:
"Norma, thanks a bunch for the awesome review! I'm glad you found us easy to work with and our rates reasonable. If you ever need anything else, we're here for you! Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Curt Watanabe
July 18, 2024
5
out of
5
rating by Curt Watanabe
"Tammy Tenaglia has been excellent in helping us in selecting the insurance coverage that best fits our needs. She has been extremely patient in explaining everything to us and has made the process of getting our home and auto insurance coverage bundled with a discount. Thank you!"
We responded:
"Hi Curt, thank you so much for your fantastic review! We're ecstatic that Tammy was able to assist you in selecting the perfect insurance coverage for your needs and bundle your home and auto insurance with a discount! Her patience and thorough explanations are truly appreciated. If you have any further questions or need assistance in the future, don't hesitate to reach out! -Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Nina C
July 16, 2024
5
out of
5
rating by Nina C
"All staff at this location are so prompt to assist. Thank you Sydney and Tammy :)"
We responded:
"Thank you, Nina! We're glad Sydney and Tammy provided prompt assistance! We appreciate your positive feedback and are happy you had a great experience with us. If you need anything in the future, feel free to reach out. - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Marla Farney Espinosa
July 2, 2024
5
out of
5
rating by Marla Farney Espinosa
"Taylor solved many problems we had today with our policies, such as setting up autopayments, that hadn't been automatically transferred over when we chose Kelly Ross as our new agent for our home and 2 auto policies... She answered every single other question we had, with such a very nice, pleasant, and professional attitude! 😃"
We responded:
"Marla, I'm thrilled to hear about your positive experience with Taylor! I'm pleased she was able to assist with setting up autopayments and answer all your questions professionally. We're grateful for your kind feedback and look forward to helping with any future insurance needs. Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Charles Italiano
May 28, 2024
5
out of
5
rating by Charles Italiano
"I was working with Tammy Tenaglia regarding home and auto insurance. She was very helpful and gave me the quotes I requested. Would highly recommend working with her to find your best insurance path."
We responded:
"Charles, I'm pleased to hear that Tammy provided you with helpful assistance and quotes for your home and auto insurance needs! We appreciate your recommendation and look forward to assisting you further in the future. Thank you for choosing our office for your insurance needs! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Vikki Italiano
May 27, 2024
5
out of
5
rating by Vikki Italiano
"What a wonderful place to do business, so helpful and caring ! Working with Tammy and Kelly has been a great experience . Top Notch service! Thank you !"
We responded:
"Thank you for your generous review, Vikki! It’s been a pleasure working with you, and I’m glad you found our service helpful and caring. Tammy and I appreciate your support and look forward to continuing to serve you. Thanks again! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Pratik Kumar Shah
May 6, 2024
5
out of
5
rating by Pratik Kumar Shah
"Fantastic customer service. I have been with Taylor for almost 9 months now and have experienced very good and prompt response. The price is very competitive and the customer support in terms of any clarification is very good. Thank you and wish you growth."
We responded:
"Pratik, we're overjoyed to hear you've had a fantastic experience with our office! We're grateful for your kind words and look forward to continuing to provide you with top-notch support. If you ever need assistance, feel free to reach out."
Sarah Cole
March 15, 2024
5
out of
5
rating by Sarah Cole
"I called to get a renters policy updated. I was very impressed with Tammy and how quickly she sent me the updated policy. Thank you for the wonderful customer service!"
We responded:
"Sarah, we are thrilled to hear that you were impressed with Tammy's quick response in updating your renters policy. Providing excellent customer service is a top priority for us, and we are grateful for your kind words. Thank you for choosing our office to meet your insurance needs! - Kelly Ross - State Farm Insurance Agent, Scottsdale, AZ"
Shivan Abdulrahman
February 27, 2024
5
out of
5
rating by Shivan Abdulrahman
"I was talking with Sydney actually she was amazing and very professional she was helping me alot I highly recommend them..."
We responded:
"Shivan, thank you! Your positive feedback means a lot to us. Sydney is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance needs."
Mary Reid
February 16, 2024
5
out of
5
rating by Mary Reid
"received more service in four hours from Tammy Tenaglia of this State Farm Agency than I did in over two years from my prior agency. Plus, the premiums for my auto and home insurance were less."
We responded:
"Thank you for the wonderful review, Mary! Our team strives to provide excellent service, and we are happy to hear that we delivered for your policies! Tammy always puts our customers first."